At The Counter, we bring a fresh take on the classic Hamburger Restaurant experience in Honolulu, HI. Backed by 765 reviews and a 4.20-star rating, our great service and quality make every visit worth it.
Popular Items
Frequently ordered and highly recommended items at The Counter
Our Story
Welcome to a place where great food meets warm hospitality. We believe dining is more than just a meal - it's an experience to be savored and shared.
Our kitchen is dedicated to creating dishes that bring people together, using recipes that honor tradition while embracing innovation.
Photos
A glimpse of our restaurant experience
Food & Drinks
All-natural Angus beef* • grilled sourdough • butter • pepper jack • white cheddar • sharp cheddar
garlic aioli, rosemary, parsley
Vanilla bean ice cream • orange juice • orange soda • whipped cream • half orange slice
hand-breaded, served with hickory bbq, buttermilk ranch and honey dijon
pimento cheese, applewood smoked bacon, scallions, buttermilk ranch
pimento & cheddar cheese, applewood smoked bacon, scallions, fresh jalapenos, sour cream, guacamole
garlic aioli, rosemary, parsley
cheddar, Danish blue cheese, scallions, buffalo sauce drizzled with buttermilk ranch, celery
cheddar, red onions, fresh jalapeños, scallions, guacamole, sour cream, chipotle
cheddar, applewood smoked bacon, fresh jalapeños, scallions, bourbon bbq sauce
beef chili, cheddar, red onion, sour cream
fried brussels sprouts tossed in a sweet sriracha sauce
hand-breaded cauliflower florets, buffalo sauce, buttermilk ranch
horseradish aioli
hickory bbq sauce, buttermilk ranch
Can’t decide? Choose 2 of these:
Served with buttermilk ranch
All-natural Angus beef* • grilled sourdough • butter • pepper jack • white cheddar • sharp cheddar
All-natural angus beef*, cheddar, applewood smoked bacon, lettuce blend, tomatoes, red onions, jalapeño aioli, fried jalapeño garnish, brioche bun
All-natural angus beef, jalapeño jack, cheddar, lettuce blend, tomatoes, pickles, fried onion strings, bourbon BBQ sauce, brioche bun
Impossible™ Burger, jalapeño jack, mixed greens, grilled red onions, pickles, house-made thousand island, multigrain bun
All-natural angus beef*, swiss, caramelized onions, house-made thousand island, griddled sourdough
all-natural beef*, tillamook cheddar, lettuce blend, tomatoes, red onions, pickles, the counter relish, brioche bun
all-natural beef*, provolone, tomatoes, lettuce blend, fried onion strings, sautéed mushrooms, garlic aioli, brioche bun
all-natural beef*, tillamook cheddar, applewood smoked bacon, tomatoes, fried onion strings, hickory bbq, brioche bun
all-natural beef* (1/3 lb), brioche bun
all natural beef*, Danish blue cheese, organic mixed greens, tomatoes, bacon onion jam, garlic aioli, brioche
vegan veggie, organic mixed greens, red onions, roasted red peppers, alfalfa sprouts, dijon balsamic, multigrain bun
all-natural beef*, tillamook cheddar, tomatoes, applewood smoked bacon, sunny side up egg*, sweet sriracha, brioche bun
organic bison*, smoked gouda, bacon onion jam, sunny side up egg*, baby spinach, scallions, housemade thousand island, brioche bun
all-natural ground turkey, jalapeño jack, lettuce blend, dried cranberries, scallions, chipotle aioli, brioche bun
all-natural beef*, tillamook cheddar, pickles, red onions, the counter relish, mini Hawaiian buns
a local favorite • all-natural angus beef* • scallions • sunny-side up egg* • fried onion strings • brown gravy • served over rice
all natural beef* brushed with teriyaki sauce • lettuce • tomato • grilled pineapple • scallions • teriyaki sauce • hawaiian bun
Bring The Counter® experience to your home kitchen with a Family Burger Bundle! Customize your Classic Family Pack with choices of proteins, including our all-natural, antibiotic-free and no added hormones beef patties, buns and sides. Cook the me...
Bring The Counter® experience to your home kitchen with a Family Burger Bundle! Customize your Mini Burger Family Pack with choices of proteins, including our all-natural, antibiotic-free and no added hormones beef patties, buns and sides. Cook th...
buttermilk brined fried chicken, lettuce blend, tomatoes, red onions, pickles, mayo, Nashville hot sauce, brioche bun
buttermilk brined, jalapeño jack, tomatoes, coleslaw, fresh jalapeños, honey dijon, brioche bun
grilled chicken breast, provolone, sautéed mushrooms, grilled red onions, basil pesto or housemade thousand island, griddled sourdough
applewood smoked bacon, lettuce blend, tomatoes, avocado, garlic aioli, griddled sourdough
grilled chicken breast, swiss cheese, organic mixed greens, tomatoes, scallions, honey dijon, brioche bun
tillamook cheddar, provolone, American cheese, griddled sourdough
all-natural chicken breast • applewood smoked bacon • tillamook cheddar • lettuce blend • red onions • pickles • ranch • brioche bun
all-natural chicken breast, lettuce blend, tomatoes, red onions, roasted corn, shredded cheddar, avocado, fried onion strings, buttermilk ranch, and hickory BBQ sauce
all-natural chicken breast, Danish blue cheese, applewood smoked bacon, chopped egg, tomatoes, red onions, lettuce blend, dijon balsamic
mixed greens, lettuce blend, herbed goat cheese, alfalfa sprouts, tomatoes, quinoa, garlic croutons, tossed with dijon balsamic
lettuce blend, aged parmesan, garlic croutons, tossed with caesar dressing
organic mixed greens, cucumber, carrot strings, red onions, tomatoes, choice of dressing
cheddar, red onion, sour cream
roasted corn, dried cranberries, scallions
all-natural angus beef, herbed goat cheese, quinoa, roasted grape tomatoes, grilled red onions, mixed greens, basil pesto
all-natural ground turkey, feta, cucumbers, pepperoncini, tomatoes, mixed olives, lettuce blend, lemon vinaigrette
Vanilla bean ice cream • orange juice • orange soda • whipped cream • half orange slice
cookie butter spread
vanilla ice cream, caramel and sea salt
choose up to three ingredients
root beer, vanilla bean ice cream
confetti cake mix, rainbow sprinkles
chocolate, brownie, mint
smoked marshmallow, chocolate, graham crackers
strawberries, bananas, caramel, chocolate
chocolate, vanilla bean or strawberry
served warm with caramel sauce
garlic aioli, rosemary, parsley
cheddar • red onion • sour cream
grilled corn • dried cranberries • scallions
plate of two mini cheeseburgers, cooked well-done, with American cheese and pickles
hand-breaded and served with ranch or bbq sauce
grape jelly & creamy peanut butter on two mini Hawaiian buns
American cheese on sourdough bread
available in regular & flavored
house-made with fresh sparkling lemonade • pomegranate • blueberry
fresh mint • peach • lime • agave • soda
vanilla ice cream base
12oz Bottle
12oz Bottle
Bottle • Lodi
Bottle • California
Bottle • Washington
Bottle • Veneto Italy
Enjoy our Classic Burger Bar! Select your choices of brioche or wheat buns and beef, chicken and Impossible™ proteins. Then sit back and relax while we complete your burger bar with all the toppings – american and cheddar cheeses, lettuce, tomato,...
Step up your party game with our Signature Burger Bar! Select your choices of brioche or wheat buns and beef, chicken, bison and Impossible™ proteins. Then sit back and relax while we complete your burger bar with all the toppings – american, ch...
Our Mini Burger Bar is mighty with flavor! Select your choices of Beef, Chicken Tenders, or Impossible™ proteins. Then sit back and relax while we complete your burger bar with mini Hawaiian buns and all the toppings – American and cheddar cheeses...
spring mix with tomatoes, cucumbers, croutons. includes side of ranch and dijon balsamic dressing. Croutons and dressing served on the side.
lettuce blend with aged parmesan, garlic croutons, and caesar dressing. Croutons and dressing served on the side.
serves 8-10
serves 8-10
serves 8-10
Individual Brownie Bite.
Hear from our valued guests
My coworker highly recommended this place and I'm so glad he did. It's always nice to have a high-quality burger joint on your rolladec. Make sure you add this one to your bucket list.
The counter, for a first time visit with friends, we all decided to come here. It was a very good experience. I got to try bison meat! And it was very good! :) I liked it. You can create your own burger, or even a salad. I went with making a burger salad. But none the less. It was a good choice between friends to come here and enjoy a meal. :3
I'm from Boss Angeles, so you know I've had some good burgers. I gotta say, they make some of the best burgers I've ever devoured. They food is bomb!!!! Shots were fat too. Service was good. The only thing is, where are their customers? I must have visited during a slow moment. Maybe they need some disco lights in here or something. If you like to become one with your meal, this is the place.
This place was great. I brought a large group of elderly people with walkers and a wheelchair. This of course can be stressful for any restaurant to try and accommodate, but not for Panda! She was an amazing, patient and efficient. The Counter’s food was delicious and their worker Panda made the experience all the more enjoyable. Thank you!
The new check in process was smooth. I ordered the minis. They had a great flavor. The chicken chili was chunky and tasty. As always the sweet potato fries were my favorite. The dipping sauce works so we'll. Liz's chicken bacon ranch was just massive.
Yooo i loved the concept. They do have a menu, but you can also build your own burger with the exact choice of meat, bun, sauce, and everything else. I must say i made a really good burger. It was juicy and everything i dreamed of and their onion strings are soooooo good. Perfectly thin, crispy, and flavorful. I wish this place existed in San Diego. We enjoyed our first visit so much we returned a couple nights later. The second time, unfortunately the burger was a little less juicy and magical. I asked for medium cooked both times with the same ingredients. It was still really good though!
My first time ever coming to The Counter Custom Burgers and I can say, it surely will not be my last. I reviewed 4 of their signature sandwiches and all of them did not disappoint. My favorite sandwich that I en(Counter), pun intended, was the Bison Is Gouda burger. It was everything that I was hoping that it would taste like. Yes, it was more overcooked than what I asked for, but maybe the cooks feel it would have been better mid-well over mid-rare. But, I seriously still enjoyed every bite that I taken from this burger. If I could give it six stars I would. Now the one thing I had some disappointment in and i mean some disappointment, was the Nashville Hot chicken sandwich. It didn't have the hotness that I was looking forward to. I love me some hot foods and if you going to say Nashville Hot, I would like for the restaurant to make sure they know how hot Nashville Hot really should be before serving it. And secondly, make sure that the chicken is already smothered in that Nashville Hotness before serving to the customer. If you were trying to protect us from extreme hotness 🔥, there's no need to do so. All in all, I will definitely keep coming here for my bison 🦬 burger fix for sure!!!
Great service, delicious burgers! He took me here since he liked it and I had yet to try it. The service was fast and our server gave us some recommendations on items to try. We chose the build your own burger (vegan) and nashville chicken, as well as the cauliflower wings appetizer. Everything was so tasty! Fresh ingredients and didn’t need to wait long to get our meal. The cherries tomatoes were forgotten in my burger, but everything was yummy so I hadn’t even noticed. Cauliflower wings have fresh herbs which is a nice touch. We look forward to eating here again!
I LOVE The Counter. The burgers are delectably delicious - who doesn’t love a customizable burger??? And their milkshakes are to die for. Love love love. And, even better, their patio is dog friendly! As a dog trainer, The Counter is the absolute perfect training spot. I love taking dogs in training here to get them accustomed to settling under the table while their owners have a good meal. C‘Mon - burgers, shakes, and dogs? It doesn’t get better than that!!!
This place is so delicious!!! I love the servers! They have such a positive additude and handle the rush hour with experience. I loveeee Malissa shes the best server. Luv u guys!! Aloha from Chicago, miss Hawaii my homeland already!!
Common questions about The Counter
The Counter is located at 4211 Waialae Ave E-1, Honolulu, HI 96816, United States, Honolulu, HI, United States.
You can reach The Counter by calling +1 808-739-5100.
The Counter has a rating of 4.2 out of 5 based on 765 customer reviews.
The Counter features the following accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet.
The Counter features the following service options: Outdoor seating, Kerbside pickup, No-contact delivery, Delivery, On-site services, Takeaway, Dine-in.
The Counter features the following highlights: Fast service, Great beer selection, Live music.
The Counter features the following popular for: Lunch, Dinner, Solo dining.
The Counter features the following offerings: Alcohol, Beer, Cocktails, Coffee, Comfort food, Happy-hour drinks, Happy-hour food, Healthy options, Organic dishes, Quick bite, Small plates, Spirits, Vegetarian options, Wine.
The Counter features the following dining options: Breakfast, Lunch, Dinner, Catering, Counter service, Dessert, Seating, Table service.
The Counter features the following amenities: Bar on site, Restroom.
The Counter features the following atmosphere: Casual, Trendy.
The Counter features the following crowd: Family friendly, Groups, LGBTQ+ friendly, Tourists, Transgender safe space, University students.
The Counter features the following payments: Credit cards, Debit cards, NFC mobile payments.
The Counter features the following children: Good for kids, High chairs, Kids' menu.
The Counter features the following parking: Free parking lot, Plenty of parking.
Business Features
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